Privacy Policy

PRIVACY POLICY

INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we provide information on how your personal data is handled when using our website. Personal data refers to all data that can be used to personally identify you.

1.2

The party responsible for data processing on this website under the terms of the General Data Protection Regulation (GDPR) is MapleandMoore. The responsible party for the processing of personal data is the individual or legal entity that determines the purposes and means of processing personal data, either alone or jointly with others.

1.3

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries). You can recognize an encrypted connection by the string "https://" and the lock icon in your browser’s address bar.

No automated decision-making or profiling takes place which produces legal effects or similarly significantly affects you within the meaning of Art. 22 GDPR.

2. DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website for informational purposes only (without registering or providing information), we collect only the data your browser transmits to our server (“server log files”). When you access our website, we collect:

  • Website visited
  • Date and time of access
  • Amount of data sent (in bytes)
  • Source/referrer URL
  • Browser used
  • Operating system used
  • IP address (if applicable: anonymized)

Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving website stability and functionality. This data is not shared unless required due to unlawful use.

3. COOKIES

We use cookies to improve your experience and enable certain website functions. Cookies are small text files stored on your device.

  • Session cookies are deleted after your visit
  • Persistent cookies remain on your device for a set period

Cookies may collect data such as browser type, location data, and IP address.

Processing is based on:

  • Art. 6(1)(b) GDPR (contract performance)
  • Art. 6(1)(f) GDPR (legitimate interest in functionality and usability)

We may also use third-party cookies from advertising partners. You will be informed separately where applicable.

You can manage cookie settings in your browser:

  • Internet Explorer
  • Firefox
  • Chrome
  • Safari
  • Opera

When you first visit our website, you will be asked to consent to non-essential cookies via a cookie banner. You can change your preferences at any time.

4. CONTACTING US

When you contact us (e.g., via email), personal data is collected. This data is used solely to process your request.

Legal basis:

  • Art. 6(1)(f) GDPR (legitimate interest)
  • Art. 6(1)(b) GDPR (contract-related inquiries)

Your data will be deleted once your request is fully resolved, unless legal retention obligations apply.

5. DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

In accordance with Art. 6(1)(b) GDPR, personal data is collected when you provide it for contract execution or account creation.

You may delete your account at any time by contacting us. Data will be stored for contract processing and deleted after legal retention periods unless further use is permitted by law.

6. USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Newsletter Subscription

If you subscribe, we will send you updates about our offers.

  • Required: email address
  • Optional: additional personalization data

We use a double opt-in system. You may unsubscribe at any time.

6.2 Newsletter for Existing Customers

If you have purchased from us, we may send you similar offers based on our legitimate interest (Art. 6(1)(f) GDPR).

You can opt out at any time.

7. DATA PROCESSING FOR ORDER PROCESSING

7.1 Shipping

Your data is shared with shipping providers as required for delivery.

7.2 Payment Providers

PayPal
Payments are processed via PayPal (Europe) S.a.r.l. et Cie, S.C.A. Data transfer is based on Art. 6(1)(b) GDPR. PayPal may perform credit checks.

SOFORT (Klarna Group)
Payment is processed via SOFORT GmbH. Data is transferred only as necessary.

8. REVIEW REQUESTS

We may send a one-time email requesting a review if you have given consent (Art. 6(1)(a) GDPR). You can withdraw consent at any time.

9. SOCIAL MEDIA PLUGINS

We use privacy-friendly “Shariff” solutions for:

  • Facebook
  • Google+
  • Instagram

No data is transmitted unless you actively click the button.

10. ONLINE MARKETING

We use tools such as:

  • Google Ads (AdWords & Remarketing)
  • DoubleClick
  • Facebook Pixel

These tools help us improve advertising performance and personalize ads.

You can disable tracking via:

  • Browser settings
  • Google Ads settings
  • Digital Advertising Alliance tools

11. WEB ANALYTICS

We use Google Analytics with IP anonymization.

You can opt out via:

  • Browser plugin
  • Opt-out cookies

12. DATA SUBJECT RIGHTS

You have the right to:

  • Access your data (Art. 15 GDPR)
  • Correct your data (Art. 16 GDPR)
  • Delete your data (Art. 17 GDPR)
  • Restrict processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Withdraw consent (Art. 7(3) GDPR)
  • File a complaint (Art. 77 GDPR)

Right to Object

You may object to data processing at any time, especially for marketing purposes.

13. RETENTION PERIOD

Data is stored only as long as necessary for legal or contractual purposes.

CONTACT

If you have any questions about this Privacy Policy or your data, please contact us:

Email: info@mapleandmoore.com